XDOBO VIBE 50W Portable Wireless Bluetooth Speaker

$111.86
Quantity:

XDOBO VIBE 50W Portable Wireless Bluetooth Speaker  BT 5.0 Color Glare Audio Column Deep Bass Waterproof Cylindrical Subwoofer Speaker Waterproof Level IPX6 Power Bank



Model
VIBE
Bluetooth version
5.0
Transmission distance
≥18m(Open area)
Play mode
Bluetooth,TF Card,AUX
Support mode
APE,Flac,WAV,MP3
Output Power
50W
Playing time
≥8 Hours
Battery
3.7V 6600mAh
Charging time
≤3 Hours
Power input
Type-C 5V/2A
Frequency range
20Hz-6KHz
  Waterproof Level
IPX6
Product weight
840g/1.9lbs



How to solve small problems during use:


Question1: The product cannot be turned on?

Answer:

1. After receiving the package, charge it for 30 minutes and then turn it on (there may be no power to turn it on)

2. Observe whether the red light can be turned on after plugging in, and the red light cannot be turned on, please contact us immediately. The red light can be lit, please contact us in time, we will tell you how to start the process

3. After plugging in, if the red light keeps flashing, please replace the 5V-2A normal charging head


Question2: The speaker is used for less than 8 hours?

Answer:

1) We have rigorously tested and downloaded the lossless sound quality memory card of Hotel California, and it can be played for about 3 hours at maximum sound. If the maximum sound playing time reaches this range, the speaker is normal and there is no problem with the battery.

2) In addition, different sound sizes and different songs will directly lead to the duration of the speaker. Especially for songs with stronger bass, the power consumption of the speakers will greatly increase.

3) Therefore, if it is just ordinary music with weak bass, the loudest sound we tested can reach 4 hours.


Question3: Can't charge normally?

Answer:

Scenario 1---I just received the package, but I can’t charge when using a non-fast charging plug. It may be the product itself. Please contact customer service to find out the reason for the failure.

Scenario 2---After using for a period of time, the product suddenly fails to charge. Please check whether the charger plug you are using is a non-fast charging plug. If you use a fast charging plug, the product cannot be charged normally. Please change to a normal plug immediately. If the normal charging plug is used as usual and there is no improper behavior (water in the socket, damp, electric shock, overvoltage impact, artificial damage to the socket chip, etc.), the product may be damaged normally. Please contact customer service immediately.


Question4: The button does not work?

Answer: Check the phone model and music playback APP. Some models of mobile phones cannot directly use the speaker switch key to control the pause/play function. It is recommended to change another model of mobile phone or music player APP to try again.


Important: If you have any questions, please contact customer service.Please don't random bad review or dispute, we will solve your problems. Thank you very much for your kindly understanding!!!

Delivery
Standard shipping, 5-7 days

DHL shipping, 3-5 days

Can I also have my product delivered to an address that is different to my invoice address?

When placing your order you can indicate whether the order should be delivered to your invoice address or any other address (e.g. your work address).

My order has been dispatched, but I have not yet received anything.

If you still have not received your order 7 working days after the dispatch confirmation, you can contact Customer Services of the Online Shop by email xdobo.com@outlook.com

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at xdobo.com@outlook.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at xdobo.com@outlook.com.



Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.



Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.



Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.



Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Q1.What is your warranty?
A1.Our warranty is 1 year free repair after delivery, We pay high attention to after-sales service.

Q2.Is sample order available?
A2.Yes, it’s available.

Q3.What payment method do you accept?
A3.For samples, we accept WESTERN UNION, Paypal, Alipay, or BANK T/T in advance. For OEM order, accept Bank TT.

Q4.How to ship the goods to us?
A4.For samples order, usually delivery by carrier like DHL, TNT, FEDEX etc; For bulk order, usually ship by air or sea.

Q5.Can we have our logo to be printed on the units or packaging?
A5.Testing samples for functional valuation, Only normal packing and XDOBO Logo printing. For OEM order, we can print on product & packaging with your authorized logo.

Q6.Can I be an agent of your brand?
A6.Yes, of course. We always welcome to cooperate with a good agent.

Customer Reviews

Based on 47 reviews
79%
(37)
9%
(4)
2%
(1)
2%
(1)
9%
(4)
J
Julie Krajcik

A defective

C
Charles Wiegand

Adorei a construção e qualidade sonora! Ótimas luzes RGB.

C
Casper Botsford

very good

J
Janelle Jenkins

excelente produto

R
Rolando Daniel

Excellent, very fast delivery.

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