Delivery
Standard shipping, 5-7 days
DHL shipping, 3-5 days
Can I also have my product delivered to an address that is different to my invoice address?
When placing your order you can indicate whether the order should be delivered to your invoice address or any other address (e.g. your work address).
My order has been dispatched, but I have not yet received anything.
If you still have not received your order 7 working days after the dispatch confirmation, you can contact Customer Services of the Online Shop by email xdobo.com@outlook.com
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at xdobo.com@outlook.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at xdobo.com@outlook.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Q1.What is your warranty?A1.Our warranty is 1 year free repair after delivery, We pay high attention to after-sales service.
Q2.Is sample order available?A2.Yes, it’s available.
Q3.What payment method do you accept?A3.For samples, we accept WESTERN UNION, Paypal, Alipay, or BANK T/T in advance. For OEM order, accept Bank TT.
Q4.How to ship the goods to us?A4.For samples order, usually delivery by carrier like DHL, TNT, FEDEX etc; For bulk order, usually ship by air or sea.
Q5.Can we have our logo to be printed on the units or packaging?A5.Testing samples for functional valuation, Only normal packing and XDOBO Logo printing. For OEM order, we can print on product & packaging with your authorized logo.
Q6.Can I be an agent of your brand?A6.Yes, of course. We always welcome to cooperate with a good agent.
Customer Reviews
I am very disappointed that the item I purchased never arrived at my location.
This column is just a topper in its price category. Very loud playing! I took myself to ride with her on the bike. Very pleased. Connectting in a second, fast charging, very high quality "rough rough" plastic that holds the column very well in hand. Xdobo is now the most top firm for me to produce portable acoustics. I highly recommend, they do really quality goods.
Nice column! Loud and clear sound. Fast shipping. I advise the goods and the seller
Magnífico altavoz portátil, pequeño, manejable y de buena calidad de sonido. Lo puedes conectar por Bluetooth o meter una microsd. Lo bueno que si nos quedamos sin betis en el móvil, sirve de estación de recarga. En rapidez de envío en 3 días en casa
It's the second I buy, the sound is good for the price, the battery if it's lasted about 24 hours and the shipment was fast, arrived in 9 days.
1. This speaker supports the TWS series connection function: it allows multiple speaker devices to be connected in series via wireless, which truly demonstrates Dolby surround sound and makes people completely immersed in the sea of surround stereo sound.
2. The honeycomb sound hole design not only makes the speaker look more beautiful, but also makes the speaker sound more pure. During development, we minimized the loss of sound from the design.
3. The small and exquisite body shape allows you to take it with you wherever you go. You only need to put it in your pocket. Whether it is outdoor mountaineering or outdoor riding, it can bring you a different listening experience.
4. In addition to the attention and research on the outside, we also work hard inside the speaker. Through careful debugging and testing by sound engineers, the design of the internal parts of the speaker has reached the extreme, although only 5W power consumption, although only palm However, in terms of sound, it is still our blind pursuit and the leader of the bass soul.
Because of its small size and light weight, it can be taken anywhere,You can hang on your backpack or bicycle handle, mounted on the shelf.
Full, High-Def Sound with a Small Body
Super compact design ,40mm 5W driver, 3D Digital audio processor, with subwoofer resonator.High-frequency is transparent and bright sound, medium-frequency is clear and clean and low-frequency reaches pretty low but powerfull with a full sound.
Power Bank
There is a 2500mAh built-in power bank,Equipped with 3 in 1 cable for your charge that will charge your iPhone, Android smartphone, tablet, iPad or action camera.
Super Light and Size
It is only 132g, 98mm thick,which are lighter and smaller than an Apple mobile phone and it will not cause any burden to you.
Long Playtime
Built-in 2500mah High performance Li-batteryEnjoy 10-12 hours of music at 50% volumeIf you play it 1-2 hours every day at mid volume, it no need to charge in 1-2 weeks