Standard shipping, 5-7 days
DHL shipping, 3-5 days
Can I also have my product delivered to an address that is different to my invoice address?
When placing your order you can indicate whether the order should be delivered to your invoice address or any other address (e.g. your work address).
My order has been dispatched, but I have not yet received anything.
If you still have not received your order 7 working days after the dispatch confirmation, you can contact Customer Services of the Online Shop by email email@example.com
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Q1.What is your warranty?
A1.Our warranty is 1 year free repair after delivery, We pay high attention to after-sales service.
Q2.Is sample order available?
A2.Yes, it’s available.
Q3.What payment method do you accept?
A3.For samples, we accept WESTERN UNION, Paypal, Alipay, or BANK T/T in advance. For OEM order, accept Bank TT.
Q4.How to ship the goods to us?
A4.For samples order, usually delivery by carrier like DHL, TNT, FEDEX etc; For bulk order, usually ship by air or sea.
Q5.Can we have our logo to be printed on the units or packaging?
A5.Testing samples for functional valuation, Only normal packing and XDOBO Logo printing. For OEM order, we can print on product & packaging with your authorized logo.
Q6.Can I be an agent of your brand?
A6.Yes, of course. We always welcome to cooperate with a good agent.
Thank you, everything works. Just did not understand the settings. First turned on the power, then the button M sound appeared. Now when you turn on the TV, you have to disable the AUX and then connect again.
XDOBO X7 50W Bluetooth-Compatible Speaker BT5.0 Portable Audio Player IPX5 Waterproof Sound Box Subwoofer Boombox TF Card AUX
Thank you, everything works well but it's certainly not 50 watts a about 10-15 but for this money is normal. Early pleased, charged the column at 100% from the evening and in the morning turned on two songs and the column began to signal that the low charge looked at the phone where the percentage of of of of it turns out that while the night was standing the column, it itself was discharged off, now I probably have to charge and immediately listen, the siege remained.
too big, too week
Посылку получил. Правда пришлось поволноваться за неё! До России дошло быстро, а вот в Екатеринбурге она долго гуляла! Пришла не в моё почтовое отделение, дня три там болталась, были попытки вручить курьером, но неудачно! В конце концов связался с почтовым отделением куда она прибыла, и в итоге она наливной день была в нужном местеместе! Почта России на высоте! В целом колонка не плохая, басы есть, думал на колонке есть эквалазер, но видимо он наболее продвинутой версии. но и так хорошо, можно поиграться эквалайзером в телефоне тогда она раскрывается полностью! Продавец молодца, упаковал посылку хорошо! Респект ему и уважуха!